Without a doubt about customer support Representative – Hilo

Business Description

Do you enjoy joining a thrilling group? We have been in search of individuals who look for a fantastic profession in a company savvy company, and a chance to have lasting job. Payday advances of Hawaii and Dollar Financial Group is seeking those who deliver exceptional customer support, and also a desire to push boundaries. You can expect competitive pay, quarterly bonuses, advantages and a work that is fast-paced focused on developing leaders!

Payday advances of Hawaii and Dollar Financial Group happens to be people that are helping their monetary requirements for more than 25 years. Whether you’ll need a cash advance,|loan that is payday your check cashed, or simply just need to wire some funds, pay day loans of Hawaii and Dollar Financial Group is here now to serve you.

Where do you turn?

In this part – you may do all of it; sales, customer support, neighborhood advertising, collections, protection of one’s shop, together with list continues on… within our business, the brighter you shine, the greater amount of training, and individual development you are getting. This might be a retail profession, not only any ordinary work!!

Exactly just exactly What do we require?

You’ve got retail expertise in fast a paced environment.

You have got a great character and interaction design.

You might be super-organized and tend to be a nagging issue solver.

You are taking pride in every thing which you do, also it shows.

You’ve got unquestionable integrity.

Why work with us?

We spend money on our employees, and supply substantial training, and development programs to create you up for future success.

When we sound like a fit, and you’re ready to start out a thrilling profession with an organization that fosters worker growth, use today!

Job Description

  • Regularly offer a top standard of customer support in a prompt and manner that is timely.
  • Preserve branch cleanliness and appearance.
  • Familiarity with all check cashing procedures, check rates, and in a position to determine the different forms of checks.
  • Understanding of all additional items and services and exactly how to cross offer them to your client.
  • Show effective spoken, written, and paying attention abilities.
  • Exhibits attitude that is positive times during the modification.
  • Handles and will pay away money in accordance with policy and procedure.
  • Insures client complaints are managed with a feeling of urgency, making use of good judgment and superior customer care. Ensure all complaints are reported to your manager timely.
  • Know and adhere to all business policies and procedures.
  • Precisely make use of the true point of purchase system to cash checks, procedure loan transactions, sell products, and balance money cabinet.
  • Accurately take into account all money and negotiable equivalents by after all policy and procedures.
  • Assist Manager within the collection process and prepare files for collections.
  • Abide by operational Security and LP policies depending on business policy including all available and closing procedures.
  • Familiarity with the basic workplace duties and exactly how to properly make use of all workplace gear.
  • Complete all paperwork timely and accurately.
  • Complete all the tasks as instructed by the Supervisor.
  • Insures accurate input of all of the information into business and merchant systems.
  • Insures complete compliance with all Anti cash Laundering policy and procedures.


  • Past banking, retail utile link or product sales experience
  • Client Service oriented
  • Power to multitask.
  • Good computer abilities.
  • Exceptional social & communication abilities.
  • Past money maneuvering or product sales connection with any type or sort an advantage.
  • Power to work a versatile routine including evenings and weekends

Extra Information

All your valuable information shall be held confidential based on EEO recommendations.